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The Village Family Service Center

Background


Other Business Names: Village Financial Resource Center, HelpWithMoney, CCCS of the Village Family Service Center, TheVillageFamily

The Village Financial Resource Center
1201 25th St. S.
P.O. Box 9859
Fargo, North Dakota 58106-9859

Members of BBB: No
Business Start Date: 1891
Number of Complaints to the BBB: 0
Summary of Business: Debt Consolidation,Debt Management and Credit Counseling
BBB Profile
Trade Organization Memberships: National Foundation for Credit Counseling (NFCC)
Certifications: Council on Accreditation

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Is your company a non-profit debt organization?
Yes it is.

Do you offer pre-bankruptcy credit counseling?
Village Family Service Center offers both pre and post bankruptcy credit counseling.

Are your counselors certified or accredited? If neither, how are they trained?
The counselors are certified through the NFCC (National Foundation for Credit Counseling) and accredited through the COA (Council on Accreditation).

What trade organizations are you a member of?
The representative who provided Payingpaul.com was not sure if Village Family Service Center was a member of any trade organizations.

Eligibility for Debt Management Plans


Is there a minimum amount of debt to qualify?
No there is not.

Do you deal with unsecured debt only?
Yes, the debt must be unsecured.

Do you require that all of my accounts are included in the program?
It is suggested that all accounts are enrolled in the debt management plan but it is not required.

Services


How is the set up fee and monthly maintenance fee determined? What is the fee?
The fees are state regulated. There is a one time set up fee of $50 and the monthly fee is based on the state where the client lives. However, the organization has a maximum of $50 for a monthly fee.

Are there any creditors that you do not work with?
Village Family Service Center attempts to work with all creditors.

How will I be kept appraised of whether you are making my payments on time? Are statements sent? Can I review my statements online?
The clients receive statements from both the organization and from their creditors. The client's do not have online access to their statements throughout their tenure in the debt management program.

Do you have a refund policy for unsatisfied customers?
The Village Family Service Center handles refunds on a case by case basis.

(Disclaimer: The following information is based on an informal conversation that PayingPaul.Com had with a representative from this company. In no way should this be construed as a formal statement made by the company about the services it offers. Moreover, although an effort has been made to keep this information up to date and accurate, in no way is this a comprehensive overview of the company profiled. For complete information, please contact a representative from this company.)

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