1260 Shiloh Rd.
Plano, TX 75074
Other Business Names:
Summary of Business: Debt Settlement, Debt Management
Number of BBB Complaints as of 7/17/08: 5
Members of BBB: No
BBB Profile
Business Start Date: April 2002
Number of Employees: N/A
Trade Organization Memberships: TASC (Trade Association of Settlement Companies), IAPDA (International Association for Professional Debt Arbitrators), and the Dallas Chamber of Commerce
Total Debt Services is a debt settlement and negotation company based in Texas. They have a very open and forthright blog where they discuss information that many companies would keep hidden from consumers, such as their worst settlement in a given month.
TDS also contacted PayingPaul.com directly so that consumers considering the company can get more information about their services. Thank you TDS for providing your customers and PayingPaul.com with this information!
Fees
What is the total fee for the program?
Depends on the consumers debt load, but is usually 15% of what the client enrolls in the program
Over how many months is the fee paid?
Fees are paid out over the first half of the program.
Do you have a set up fee?
No
Do you have a money back guarantee?
Yes. TDS agrees to refund to the Client, any service fee paid , should they be unable to obtain at least one negotiated settlement agreement from the Client's enrolled accounts within twenty four (24) months of the effective date of the Services Contract.
Do you charge a fee based on how much I save?
No
Eligibility
What type of debt do you work with?
Unsecured debt such as credit cards, medical bills, personal loans, repossessions and deficiency balances from foreclosures.
What is the minimum total unsecured debt one must have in order to qualify?
$5,000 of total debt is required. Total Debt Services advises clients that balances below $500 will likely be paid back in full in their program.
Does a client need to include all of their unsecured debt in the plan?
Account enrollment is completely voluntary
Services
Do you do the negotiations yourselves?
Yes
If back end, who is the company you use for negotiations?
N/A
Creditor Calls
Do you send a Power of Attorney to notify the creditors that a client is enrolled in your program right away?
Yes
Do you send a Cease & Desist letter to my creditors?
Only to third-party collectors since original creditors are not bound to honor cease communication requests.
Can I change my phone number & address to your company�s phone number and address?
No, but clients are encouraged to refer creditors to Total Debt's Creditor Relations line.
Do you have a consumer advocacy group help me with calls?
Yes
Do you think that your debt agency does not have your best interests in mind? Check out PayingPaul.com's articles on debt scams, fraud, and rip offs
(Disclaimer: In no way should this be construed as a formal statement made by the company about the services it offers. Moreover, although an effort has been made to keep this information up to date and accurate, in no way is this a comprehensive overview of the company profiled. For complete information, please contact a representative from this company.)
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