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Momentive Consumer Credit Counseling
Other Business Names: Momentive CCCS, Momentive Credit Counseling, Momentive
615 North Alabama Street, Suite 134
Indianapolis, IN 46204
Other Offices in Anderson, Columbus, Muncie, Terre Haute, Bloomington, Evansville, Kokomo, & Owensboro, Kentucky (KY)
Members of BBB: Yes
Business Start Date: 1965
Number of Complaints to the BBB: 0
Summary of Business: Debt Consolidation,Debt Managementand Credit Counseling
BBB Profile
Trade Organization Memberships: NFCC (National Foundation for Credit Counseling)
Certifications: Council on Accreditation
Want to make sure that the company you are dealing with is reputable? Read PayingPaul.com's report on debt scams, frauds and rip offs.
Is your company a non-profit debt organization?
Yes it is.
Do you offer pre-bankruptcy credit counseling?
Yes, the organization offers both pre and post bankruptcy credit counseling services.
Are your counselors certified or accredited? If neither, how are they trained?
Yes, the counselors are certified through the NFCC (National Foundation for Credit Counseling) and accredited through the COA (Council on Accreditation).
What trade organizations are you a member of?
NFCC
Is there a minimum amount of debt to qualify?
No there is not.
Do you deal with unsecured debt only?
Yes, the debt must be unsecured.
Do you require that all of my accounts are included in the program?
Yes, it is required that the client enroll all of their unsecured debts into their debt management program.
How is the set up fee and monthly maintenance fee determined? What is the fee?
The set up fee is included in the first monthly payment, which is $25 per month. The maximum maintence fee is $25 per month.
Are there any creditors that you do not work with?
There are no creditors that they will not work with, however, it is acknowledged that some creditors choose not to work with the debt management agency.
How will I be kept appraised of whether you are making my payments on time? Are statements sent? Can I review my statements online?
Each client has online access and the agency will send monthly statements as well. In addition, the creditors should be sending monthly statements, but it is acknowledged that they occassionally forget to do so.
Do you have a refund policy for unsatisfied customers?
There is not a set in stone policy, rather, refunds are handled on an individual case by case basis.
(Disclaimer: The following information is based on an informal conversation that PayingPaul.Com had with a representative from this company. In no way should this be construed as a formal statement made by the company about the services it offers. Moreover, although an effort has been made to keep this information up to date and accurate, in no way is this a comprehensive overview of the company profiled. For complete information, please contact a representative from this company.)
Want to get a free quote from a debt management company? Fill out a form and PayingPaul.Com will match you up for free!
Background
Other Business Names: Momentive CCCS, Momentive Credit Counseling, Momentive
615 North Alabama Street, Suite 134
Indianapolis, IN 46204
Other Offices in Anderson, Columbus, Muncie, Terre Haute, Bloomington, Evansville, Kokomo, & Owensboro, Kentucky (KY)
Members of BBB: Yes
Business Start Date: 1965
Number of Complaints to the BBB: 0
Summary of Business: Debt Consolidation,Debt Managementand Credit Counseling
BBB Profile
Trade Organization Memberships: NFCC (National Foundation for Credit Counseling)
Certifications: Council on Accreditation
Want to make sure that the company you are dealing with is reputable? Read PayingPaul.com's report on debt scams, frauds and rip offs.
Is your company a non-profit debt organization?
Yes it is.
Do you offer pre-bankruptcy credit counseling?
Yes, the organization offers both pre and post bankruptcy credit counseling services.
Are your counselors certified or accredited? If neither, how are they trained?
Yes, the counselors are certified through the NFCC (National Foundation for Credit Counseling) and accredited through the COA (Council on Accreditation).
What trade organizations are you a member of?
NFCC
Eligibility for Debt Management Plans
Is there a minimum amount of debt to qualify?
No there is not.
Do you deal with unsecured debt only?
Yes, the debt must be unsecured.
Do you require that all of my accounts are included in the program?
Yes, it is required that the client enroll all of their unsecured debts into their debt management program.
Services
How is the set up fee and monthly maintenance fee determined? What is the fee?
The set up fee is included in the first monthly payment, which is $25 per month. The maximum maintence fee is $25 per month.
Are there any creditors that you do not work with?
There are no creditors that they will not work with, however, it is acknowledged that some creditors choose not to work with the debt management agency.
How will I be kept appraised of whether you are making my payments on time? Are statements sent? Can I review my statements online?
Each client has online access and the agency will send monthly statements as well. In addition, the creditors should be sending monthly statements, but it is acknowledged that they occassionally forget to do so.
Do you have a refund policy for unsatisfied customers?
There is not a set in stone policy, rather, refunds are handled on an individual case by case basis.
(Disclaimer: The following information is based on an informal conversation that PayingPaul.Com had with a representative from this company. In no way should this be construed as a formal statement made by the company about the services it offers. Moreover, although an effort has been made to keep this information up to date and accurate, in no way is this a comprehensive overview of the company profiled. For complete information, please contact a representative from this company.)
Want to get a free quote from a debt management company? Fill out a form and PayingPaul.Com will match you up for free!