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Indy Credit Counselors, Inc.
Other Business Names: OnPoint Management, On Point Management, IndyDebtFree
5337 W. 38th Street
Indianapolis, IN 46254
Members of BBB: Yes
Business Start Date: 2005
Number of Complaints to the BBB: 1
Summary of Business: Debt Consolidation, Debt Management and Credit Counseling
BBB Profile
Trade Organization Memberships: AICCAA (Association of Independent Consumer Credit Counseling Agencies), Indianapolis Chamber of Commerce
Certifications: Bureau Veritas
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Is your company a non-profit debt organization?
No, the organization is a for-profit company.
Do you offer pre-bankruptcy credit counseling?
The organization offers pre-bankruptcy credit counseling services but not post-bankruptcy credit counseling services.
Are your counselors certified or accredited? If neither, how are they trained?
The counselors are certified through the Financial Department of Institutions of the State of Indiana.
What trade organizations are you a member of?
AADMO, Indianopolis Chamber of Commerce
Is there a minimum amount of debt to qualify?
No, there is no minimum amount of debt required to qualify for the debt management program.
Do you deal with unsecured debt only?
The organization can help manage both secured and unsecured debts. However, if the secured debts are enrolled in the debt management plan, the client must understand that no concessions will be offered on those particular debts.
Do you require that all of my accounts are included in the program?
It is suggested that the client enroll as many accounts as they can but in no way is it required to enroll everything.
How is the set up fee and monthly maintenance fee determined? What is the fee?
The fees are state mandated. While the state of Indiana allows the organization to charge a monthly maintenance fee of 15% of the client's debt amount, the organization only charges 10% of the client's debt amount per month. There is a one time set up fee for a maximum amount of $50. However, the set up fee is refunded to the client throughout their debt management plan on a month to month basis as it is put towards their maintenance fee.
Are there any creditors that you do not work with?
Indy Credit Counselors, Inc. will not work with Credit one, First Premier Bank, State Farm Bank, Dell, and for the time being, Bank of America.
How will I be kept appraised of whether you are making my payments on time? Are statements sent? Can I review my statements online?
The client will receive monthly statements from their creditors, quarterly statements from the organization, and will have online access to their statements as well.
Do you have a refund policy for unsatisfied customers?
Refunds are handled on a case by case basis.
(Disclaimer: The following information is based on an informal conversation that PayingPaul.Com had with a representative from this company. In no way should this be construed as a formal statement made by the company about the services it offers. Moreover, although an effort has been made to keep this information up to date and accurate, in no way is this a comprehensive overview of the company profiled. For complete information, please contact a representative from this company.)
Want to get a free quote from a debt management company? Fill out a form and PayingPaul.Com will match you up for free!
Background
Other Business Names: OnPoint Management, On Point Management, IndyDebtFree
5337 W. 38th Street
Indianapolis, IN 46254
Members of BBB: Yes
Business Start Date: 2005
Number of Complaints to the BBB: 1
Summary of Business: Debt Consolidation, Debt Management and Credit Counseling
BBB Profile
Trade Organization Memberships: AICCAA (Association of Independent Consumer Credit Counseling Agencies), Indianapolis Chamber of Commerce
Certifications: Bureau Veritas
Want to make sure that the company you are dealing with is reputable? Read PayingPaul.com's report on debt scams, frauds and rip offs.
Is your company a non-profit debt organization?
No, the organization is a for-profit company.
Do you offer pre-bankruptcy credit counseling?
The organization offers pre-bankruptcy credit counseling services but not post-bankruptcy credit counseling services.
Are your counselors certified or accredited? If neither, how are they trained?
The counselors are certified through the Financial Department of Institutions of the State of Indiana.
What trade organizations are you a member of?
AADMO, Indianopolis Chamber of Commerce
Eligibility for Debt Management Plans
Is there a minimum amount of debt to qualify?
No, there is no minimum amount of debt required to qualify for the debt management program.
Do you deal with unsecured debt only?
The organization can help manage both secured and unsecured debts. However, if the secured debts are enrolled in the debt management plan, the client must understand that no concessions will be offered on those particular debts.
Do you require that all of my accounts are included in the program?
It is suggested that the client enroll as many accounts as they can but in no way is it required to enroll everything.
Services
How is the set up fee and monthly maintenance fee determined? What is the fee?
The fees are state mandated. While the state of Indiana allows the organization to charge a monthly maintenance fee of 15% of the client's debt amount, the organization only charges 10% of the client's debt amount per month. There is a one time set up fee for a maximum amount of $50. However, the set up fee is refunded to the client throughout their debt management plan on a month to month basis as it is put towards their maintenance fee.
Are there any creditors that you do not work with?
Indy Credit Counselors, Inc. will not work with Credit one, First Premier Bank, State Farm Bank, Dell, and for the time being, Bank of America.
How will I be kept appraised of whether you are making my payments on time? Are statements sent? Can I review my statements online?
The client will receive monthly statements from their creditors, quarterly statements from the organization, and will have online access to their statements as well.
Do you have a refund policy for unsatisfied customers?
Refunds are handled on a case by case basis.
(Disclaimer: The following information is based on an informal conversation that PayingPaul.Com had with a representative from this company. In no way should this be construed as a formal statement made by the company about the services it offers. Moreover, although an effort has been made to keep this information up to date and accurate, in no way is this a comprehensive overview of the company profiled. For complete information, please contact a representative from this company.)
Want to get a free quote from a debt management company? Fill out a form and PayingPaul.Com will match you up for free!