 |
First Name: |
 |
Last Name: |
 |
Phone Number: |
 |
Email Address: |
 |
Debt Amount: |
 |
State: |
 | All information you submit is safe, secure, and confidential. |
 With the struggling economy, many people are finding themselves deep in credit card debt. Therefore, consumers are forced to turn to debt consolidation in order to get control of their finances. However, before a person decides to consolidate their credit card debt, they need to be aware of the credit... |
|
Living with debt is by no means easy. There’s the constant concern of living paycheck to paycheck and the never ending issue of covering monthly bills and living expenses. While most of us pride ourselves on being self-sufficient, it’s hard to ignore that we all sometimes live well beyond our means.... |
A more complete debt settlement calculator
|
|
| GC Services Collection Agency Review |
The name implies collections, and GC Services, with more than a billion dollars of delinquencies entrusted to them yearly certainly provides that service (they were rated #1 by Nissan and Sally Mae in 2005 and have remained on the top ten list since 1997). They are much more than a collection agency though. GC Services provides a range of business management products, including:
GC services has been in business since 1957, currently employs a workforce of 10,000 and handles more than a million calls a day. Their niche is outsourcing customer contact and customer relations with a focus on pre-delinquency contact and collections. To accomplish this mission, they maintain 35 call centers in the US.
Because GC Services is one of the top collection agencies in the US, there's no shortage of complaints against them. Largely this is the nature of collections. While not a Better Business Bureau affiliated company, GC Services is rated (a grade of 'C' on the BBB scale) and complaints are tracked. Of 550 complaints filed with the BBB (last 3 years) a remarkable 544 were resolved. Considering the incendiary nature of the collections process and the likelihood of complaint generation, this is an excellent track record. GC Services it the largest privately held collections agency in the US. Because it isn't publicly traded, detailed company information is difficult to come by. Recovery rates in particular are missing from their website. They seem to be expanding into a more general customer care business model over straight collections, but they list an impressive array of collection types, and this seems to be the core competency of the company. Of particular interest is how many governmental collections activities they are involved in:
GC Services collects for many governmental agencies, but they do not seem to be involved in recent scandals where collection companies have been impersonating law enforcement officers.
GC Services seems to have bought into the "flash first" model for its website. Lots of fly-outs and pop-ups with a badly recorded welcoming message. Very difficult to navigate and bereft of specifics. The feeling is that they aren't getting customers off the web, but maintain a site for vanity reasons. In fact, the site doesn't even seem to have been updated since 2006. There are many complaints online about GC Services and collections practices. Most deal with frequent phone calls seeking information. This is within the scope of legal debt collection activity. |
Featured Articles
|
Credit is a useful tool and when handled responsibly allows us to obtain credit cards, loans for homes, cars and other big ticket items. The better we handle our credit, the better the terms that are offered to us from lenders including higher credit lines and lower interest rates.
If, however, a... |
The dismal economy is having an adverse effect on people around the globe with millions facing tremendous amounts of debt. For many, escaping their debt seems like a far off dream but it doesn't have to be! By applying a few simple guidelines to your spending habits, you can begin to reduce credit card... |