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Freedom Debt Management
941A Clint Moore Rd
Boca Raton, FL 33487
Other Business Names: FreedomDM
Members of BBB: Yes
Business Start Date: 2002
Number of Complaints to the BBB: 15
Summary of Business: Debt Consolidation,Debt Managementand Credit Counseling
BBB Profile
Trade Organization Memberships: AADMO
Certifications: BSI (British Standard Institute), NIFCE (National Institute Financial Counseling Education) Want to make sure that the company you are dealing with is reputable? Read PayingPaul.com's report on debt scams, frauds and rip offs.
Is your company a non-profit debt organization?
Yes, Freedom Debt Management is a non-profit organization.
Do you offer pre-bankruptcy credit counseling?
Freedom Debt Management offers pre bankruptcy credit counseling but credit counselors are not certified to offer post bankruptcy credit counseling.
Are your counselors certified or accredited? If neither, how are they trained?
The counselors are certified through the NFCC (National Foundation for Credit Counseling), the British Standard Institute (BSI), or the NIFCE (National Institute for Financial Counseling Education) and accredited through ISO (Internation Organization of Standardization).
What trade organizations are you a member of?
AADMO
Is there a minimum amount of debt to qualify?
There is a minimum amount of $2,000 for individuals to qualify for Freedom Debt Management's credit counseling program.
Do you deal with unsecured debt only?
Yes, the organization only deals with unsecured debt.
Do you require that all of my accounts are included in the program?
If the client has any accounts with Bank of America they must enroll all of their unsecured accounts into their debt management plan. For every other instance this is not required.
How is the set up fee and monthly maintenance fee determined? What is the fee?
The fees are determined by the state that the client lives in. The one time set up fee in Florida is $50 and in every other state it is $65. The monthly maintenance fee ranges from $19-50 depending on the state that the client lives in.
Are there any creditors that you do not work with?
While Freedom Debt Management works with all creditors, the representative who provided answers for Payingpaul.com acknowledged that Dell and Credit One would not lower their monthly payment or interest rate. As a result, those accounts can be consolidated into the debt management plan but those specific rates can not be adjusted.
How will I be kept appraised of whether you are making my payments on time? Are statements sent? Can I review my statements online?
The creditor will continue sending monthly statements to individuals enrolled in the debt management plan. Upon request the client can receive a statement from Freedom Debt Management. Online access is not available at this time.
Do you have a refund policy for unsatisfied customers?
Freedom Debt Management has a case by case policy for refunding their clients.
(Disclaimer: The following information is based on an informal conversation that PayingPaul.Com had with a representative from this company. In no way should this be construed as a formal statement made by the company about the services it offers. Moreover, although an effort has been made to keep this information up to date and accurate, in no way is this a comprehensive overview of the company profiled. For complete information, please contact a representative from this company.)
Want to get a free quote from a debt management company? Fill out a form and PayingPaul.Com will match you up for free!
Background
941A Clint Moore Rd
Boca Raton, FL 33487
Other Business Names: FreedomDM
Members of BBB: Yes
Business Start Date: 2002
Number of Complaints to the BBB: 15
Summary of Business: Debt Consolidation,Debt Managementand Credit Counseling
BBB Profile
Trade Organization Memberships: AADMO
Certifications: BSI (British Standard Institute), NIFCE (National Institute Financial Counseling Education) Want to make sure that the company you are dealing with is reputable? Read PayingPaul.com's report on debt scams, frauds and rip offs.
Is your company a non-profit debt organization?
Yes, Freedom Debt Management is a non-profit organization.
Do you offer pre-bankruptcy credit counseling?
Freedom Debt Management offers pre bankruptcy credit counseling but credit counselors are not certified to offer post bankruptcy credit counseling.
Are your counselors certified or accredited? If neither, how are they trained?
The counselors are certified through the NFCC (National Foundation for Credit Counseling), the British Standard Institute (BSI), or the NIFCE (National Institute for Financial Counseling Education) and accredited through ISO (Internation Organization of Standardization).
What trade organizations are you a member of?
AADMO
Eligibility for Debt Management Plans
Is there a minimum amount of debt to qualify?
There is a minimum amount of $2,000 for individuals to qualify for Freedom Debt Management's credit counseling program.
Do you deal with unsecured debt only?
Yes, the organization only deals with unsecured debt.
Do you require that all of my accounts are included in the program?
If the client has any accounts with Bank of America they must enroll all of their unsecured accounts into their debt management plan. For every other instance this is not required.
Services
How is the set up fee and monthly maintenance fee determined? What is the fee?
The fees are determined by the state that the client lives in. The one time set up fee in Florida is $50 and in every other state it is $65. The monthly maintenance fee ranges from $19-50 depending on the state that the client lives in.
Are there any creditors that you do not work with?
While Freedom Debt Management works with all creditors, the representative who provided answers for Payingpaul.com acknowledged that Dell and Credit One would not lower their monthly payment or interest rate. As a result, those accounts can be consolidated into the debt management plan but those specific rates can not be adjusted.
How will I be kept appraised of whether you are making my payments on time? Are statements sent? Can I review my statements online?
The creditor will continue sending monthly statements to individuals enrolled in the debt management plan. Upon request the client can receive a statement from Freedom Debt Management. Online access is not available at this time.
Do you have a refund policy for unsatisfied customers?
Freedom Debt Management has a case by case policy for refunding their clients.
(Disclaimer: The following information is based on an informal conversation that PayingPaul.Com had with a representative from this company. In no way should this be construed as a formal statement made by the company about the services it offers. Moreover, although an effort has been made to keep this information up to date and accurate, in no way is this a comprehensive overview of the company profiled. For complete information, please contact a representative from this company.)
Want to get a free quote from a debt management company? Fill out a form and PayingPaul.Com will match you up for free!