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Family Life Credit Services

Background


2345 Meadowridge Pkwy
West Fargo, ND 58078

Other Business Names: FamilyLifeCredit
Members of BBB: Yes
Business Start Date: 1986
Number of Complaints to the BBB: 0
Summary of Business: Debt Consolidation,Debt Managementand Credit Counseling
BBB Profile
Trade Organization Memberships: AADMO (American Association of Debt Management Organizations)
Certifications: National Association of Certified Credit Counselors (NACCC), Council on Accreditiation (COA)

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Is your company a non-profit debt organization?
Yes, Family Life Credit Services is a non-profit organization.

Do you offer pre-bankruptcy credit counseling?
Yes, the organization offers both pre and post bankruptcy credit counseling services and their individual credit counselors are certified for both.

Are your counselors certified or accredited? If neither, how are they trained?
The credit counselors are certified and accredited through the NACCC and the Council on Accreditation.

What trade organizations are you a member of?
Family Life Credit Services is a member of the National Foundation of Credit Counseling (NFCC), the Association of Independent Consumer Credit Counseling Agencies (AICCCA), and the American Association of Debt Management Organziations (AADMO).

Eligibility for Debt Management Plans


Is there a minimum amount of debt to qualify?
No, there is no minimum amount of debt an individual must have to qualify for the debt management plan.

Do you deal with unsecured debt only?
Yes, the organization can only assist with unsecured debt.

Do you require that all of my accounts are included in the program?
Yes, the organization requires their clients to enroll all of their accounts into the debt management plan.

Services


How is the set up fee and monthly maintenance fee determined? What is the fee?
The fees are solely dictated by the state that the client lives in. The representative who provided answers for Payingpaul.com did not provide a range or mention a maximum fee that could be charged.

Are there any creditors that you do not work with?
No, Family Life Credit Services works with all creditors. However, it was recognized by the representative who provided answers for Payingpaul.com that some creditors are more difficult to work with than others.

How will I be kept appraised of whether you are making my payments on time? Are statements sent? Can I review my statements online?
Both the organization and the client's creditors will send monthly statements to keep the clients while they are enrolled in their debt management plan.

Do you have a refund policy for unsatisfied customers?
There is not a defined refund policy, rather, each case is reviewed on an individual basis.

(Disclaimer: The following information is based on an informal conversation that PayingPaul.Com had with a representative from this company. In no way should this be construed as a formal statement made by the company about the services it offers. Moreover, although an effort has been made to keep this information up to date and accurate, in no way is this a comprehensive overview of the company profiled. For complete information, please contact a representative from this company.)

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