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Family Credit Management Services, Inc.
4306 Charles St
Rockford, IL 61108-6249
Other Business Names: FamilyCredit Members of BBB: Yes
Business Start Date: 1996
Number of Complaints to the BBB: 1
Summary of Business: Debt Consolidation,Debt Managementand Credit Counseling
BBB Profile
Trade Organization Memberships: AADMO
Certifications: ISO
Want to make sure that the company you are dealing with is reputable? Read PayingPaul.com's report on debt scams, frauds and rip offs.
Is your company a non-profit debt relief organization?
Yes, this is a non-profit organization.
Do you offer pre-bankruptcy credit counseling?
Family Credit Management Services, Inc. offers pre bankruptcy credit counseling but they are not individually certified for post bankruptcy services.
Are your counselors certified or accredited? If neither, how are they trained?
Yes, the credit counselors are certified by the NACCC (National Association of Certified Credit Counselors) and accredited through ISO.
What trade organizations are you a member of?
AADMO
Is there a minimum amount of debt to qualify?
There is no minimum amount of debt to enroll in the debt management plan.
Do you deal with unsecured debt only?
Yes, our debt management plans only deal with unsecured debts.
Do you require that all of my accounts are included in the program?
Bank of America and American Express are the only creditors that require our clients to enroll every account into the debt management program. If the client does not have an account with the aformentioned creditors, then it is not required to include all of the accounts into the debt management plan.
How is the set up fee and monthly maintenance fee determined? what is the fee?
The fees are determined by the state in which the client resides. There is a set up fee between $25-49 depending on the state as well. Family Management Serives, Inc. has a maximum monthly maintenence fee of $40.
Are there any creditors that you do not work with?
Credit One and Dell do not work with the debt management plan that Family Credit Management Services, Inc. offers.
How will I be kept appraised of whether you are making my payments on time? Are statements sent? Can I review my statements online?
Both Family Management Services, Inc. and the client's creditors will send monthly statements. In addition, all of the client's have online access to their statements throughout their debt management plan.
Do you have a refund policy for unsatisfied customers?
Refunds are handled on a case by case basis, there is no established policy.
(Disclaimer: The following information is based on an informal conversation that PayingPaul.Com had with a representative from this company. In no way should this be construed as a formal statement made by the company about the services it offers. Moreover, although an effort has been made to keep this information up to date and accurate, in no way is this a comprehensive overview of the company profiled. For complete information, please contact a representative from this company.)
Want to get a free quote from a debt management company? Fill out a form and PayingPaul.Com will match you up for free!
Background
4306 Charles St
Rockford, IL 61108-6249
Other Business Names: FamilyCredit Members of BBB: Yes
Business Start Date: 1996
Number of Complaints to the BBB: 1
Summary of Business: Debt Consolidation,Debt Managementand Credit Counseling
BBB Profile
Trade Organization Memberships: AADMO
Certifications: ISO
Want to make sure that the company you are dealing with is reputable? Read PayingPaul.com's report on debt scams, frauds and rip offs.
Is your company a non-profit debt relief organization?
Yes, this is a non-profit organization.
Do you offer pre-bankruptcy credit counseling?
Family Credit Management Services, Inc. offers pre bankruptcy credit counseling but they are not individually certified for post bankruptcy services.
Are your counselors certified or accredited? If neither, how are they trained?
Yes, the credit counselors are certified by the NACCC (National Association of Certified Credit Counselors) and accredited through ISO.
What trade organizations are you a member of?
AADMO
Eligibility
Is there a minimum amount of debt to qualify?
There is no minimum amount of debt to enroll in the debt management plan.
Do you deal with unsecured debt only?
Yes, our debt management plans only deal with unsecured debts.
Do you require that all of my accounts are included in the program?
Bank of America and American Express are the only creditors that require our clients to enroll every account into the debt management program. If the client does not have an account with the aformentioned creditors, then it is not required to include all of the accounts into the debt management plan.
Services
How is the set up fee and monthly maintenance fee determined? what is the fee?
The fees are determined by the state in which the client resides. There is a set up fee between $25-49 depending on the state as well. Family Management Serives, Inc. has a maximum monthly maintenence fee of $40.
Are there any creditors that you do not work with?
Credit One and Dell do not work with the debt management plan that Family Credit Management Services, Inc. offers.
How will I be kept appraised of whether you are making my payments on time? Are statements sent? Can I review my statements online?
Both Family Management Services, Inc. and the client's creditors will send monthly statements. In addition, all of the client's have online access to their statements throughout their debt management plan.
Do you have a refund policy for unsatisfied customers?
Refunds are handled on a case by case basis, there is no established policy.
(Disclaimer: The following information is based on an informal conversation that PayingPaul.Com had with a representative from this company. In no way should this be construed as a formal statement made by the company about the services it offers. Moreover, although an effort has been made to keep this information up to date and accurate, in no way is this a comprehensive overview of the company profiled. For complete information, please contact a representative from this company.)
Want to get a free quote from a debt management company? Fill out a form and PayingPaul.Com will match you up for free!