Debt Pointer, Inc.


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A Review of Franklin Debt Relief in Chicago, Illinois

BBB members: It appears that Franklin Debt Relief was accredited by the BBB until the BBB instituted its policy of no longer allowing debt settlement companies to be members. This policy was created largely in response to the volume of complaints being lodged against certain companies in the debt settlement industry, not due to the actions of Franklin Debt Relief it appears since they have not had a complaint in over a year despite servicing more than a thousand consumers according to a recent press release. From PayingPaul.com’s research, Franklin Debt Relief seems to satisfy a very high rate of its clients.

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Debt Pointer, Inc.

1155 Westmoreland, Suite 139
El Paso, TX 79925

and

6120 Stoneridge Mall Rd, Suite 270
Pleasanton, CA 94588

Other Business Names:
Summary of Business: Debt Settlement, Credit and Debt Counseling
Number of BBB Complaints as of 6/17/08: 0
Members of BBB: Yes
BBB Profile
Business Start Date: September 2001
Number of Employees: 3
Trade Organization Memberships: TASC (Trade Association of Settlement Companies), U.S.O.B.A (United States Organizations for Bankruptcy Alternatives), BBB, NetCheck, IAPDA (International Association for Professional Debt Arbitrators)

Fees

What is the total fee for the program?

15% of the total debt enrolled in the program. Fees are included in monthly payments.

Over how many months is the fee paid?

12-15

Do you have a set up fee?

N/A

Do you have a money back guarantee?

N/A

Do you charge a fee based on how much I save?

N/A

Eligibility

What type of debt do you work with?

N/A

What is the minimum total unsecured debt one must have in order to qualify?

N/A

Does a client need to include all of their unsecured debt in the plan?

No, but any accounts outside of the program should not be used

Services

Do you do the negotiations yourselves?

N/A

If back end, who is the company you use for negotiations?

N/A

Creditor Calls

Do you send a Power of Attorney to notify the creditors that a client is enrolled in your program right away?

Yes

Do you send a Cease & Desist letter to my creditors?

Yes

Can I change my phone number & address to your companyï¿½s phone number and address?

N/A

Do you have a consumer advocacy group help me with calls?

N/A

Do you think that your debt agency does not have your best interests in mind? Check out PayingPaul.com's articles on debt scams, fraud, and rip offs

(Disclaimer: In no way should this be construed as a formal statement made by the company about the services it offers. Moreover, although an effort has been made to keep this information up to date and accurate, in no way is this a comprehensive overview of the company profiled. For complete information, please contact a representative from this company.)

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