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First Name
Last Name
Phone Number
Email Address
State
Debt Amount
Privacy policy

American Consumer Credit Counseling

Background


130 Rumford Ave. Suite 202
Newton, MA 02466
Other Business Names: ConsumerCredit
Summary of Business: Credit Counseling, Debt Management
Number of BBB Complaints as of 7/17/08: 4
Members of BBB: Yes
BBB Profile
Business Start Date: 1990
Number of Employees: 93
Trade Organization Memberships: AICCCA (Association of Independent Consumer Credit Counseing Agencies)
Certifications: Unknown

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Is your company a non-profit organization?
Yes

Do you offer pre-bankruptcy credit counseling?
No

Are your counselors certified or accredited? If neither, how are they trained?
American Consumer Credit's counselors are all certified. What trade organizations are you a member of?
AICCCA

Eligibility


Is there a minimum amount of debt to qualify?
Each account must be over $100

Do you deal with unsecured debt only?
Yes

Do you require that all of my accounts are included in the program?
No, one may be left out for emergencies

Services


How is the set up fee and monthly maintenance fee determined? what is the fee?
There is a one-time fee of $39 for enrollment. There is also a monthly maintenance fee of $3 per account with a minimum of $5 and a maximum of $35. Fees may be waived or discounted depending on your state’s regulations, or if you are a full-time student, veteran, active military or senior citizen (age 62 or older).

Are there any creditors that you do not work with?
Dell financial

How will I be kept appraised of whether you are making my payments on time? Are statements sent? Can I review my statements online?
You can access all of your payment information online via our website at www.consumercredit.com. If you require additional assistance you may contact the Disbursements Department at (800) 769-3571, ext. 501.

Do you have a refund policy for unsatisfied customers?
Yes

(Disclaimer: The following information is based on an informal conversation that PayingPaul.Com had with a representative from this company. In no way should this be construed as a formal statement made by the company about the services it offers. Moreover, although an effort has been made to keep this information up to date and accurate, in no way is this a comprehensive overview of the company profiled. For complete information, please contact a representative from this company.)

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